Frequently Asked Questions

How much will it cost?

Please fill out the Request Quote form. This will get e-mailed to the location of your choice and they will provide you with a quote. Alternatively, you can contact any of the locations directly.

How long will it take?

The turnaround time will be provided after we have confirmed your order information.

What format should I send my file in?

For best results, please provide files in high resolution PDF.

What is bleed vs no bleed?

Documents with full bleed have images printed right to the edge. This is done by printing the item on a larger sheet of paper and trimming the edges to produce a full bleed look. Documents that have no bleed generally will have a white border around it.

What are the finishing options?

There are multiple finishing options available: folding, cutting, laminating, hole punching. The different binding options are: stapling, saddle stitch, coil binding, cerlox, perfect bond, or wire binding.

Other speciality options include: die cutting, mounting, UV coating, foiling, embossing and debossing.

Can I get it delivered?

Yes, talk to your local representative to discuss delivery options.

I can’t find the original file, can you recreate this?

If you provide a hard copy file, our skilled designers will do their best to replicate the original file.

What is the difference between offset vs digital printing?

Offset Printing is seen as the traditional printing format for large runs as seen with newspapers, magazines, booklets, postcards and more. Offset printing is the transfer of ink from metal plate to a rubber sheet which rolls onto the paper. With this type of process, the set up cost is greater and it is more cost effective to print larger quantities with this method. There are no minimum quantities with digital printing and is the preferred method when jobs with lower quantities. Offset printing usually takes longer with a more complicated set up and drying time included. Digital printing is used with rushed orders. Offset Printing allows for more accurate colour consistency and can print on a variety of paper stock and weights. There are limited options available for digital printing.

Discuss your print job with one of our branches and they let you know what the best recommendation for your order is.

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